Coming up on her timing
Hi [Name], it's [Clinic]. It's been about [weeks] weeks since your visit with [provider], so you're coming up on your usual timing. Want me to hold [day] at [time]? Reply STOP to opt out.
Text template
Botox reminder text templates.
Send it when she is coming up on her usual timing, name her provider, and offer one or two real openings. Most clients who drift never decided to leave. Nobody asked.
5:30 PM
Glow Aesthetics
Text message
13 weeks after her last visit
Hi Jenna, it's Glow Aesthetics. It's been about 13 weeks since your visit with Dr. Patel, so you're coming up on your usual timing. Want me to hold Thursday at 5:30 PM? Reply STOP to opt out.
yes!! thursday works
Booked. Thursday at 5:30 PM with Dr. Patel. See you then, Jenna!
Copy and adapt
Wording you can use today.
Replace the parts in [brackets] with your own details.
A few weeks past
Hi [Name], it's [Clinic]. [Provider] has [day] at [time] open and I thought of you. Would you like it? Reply STOP to opt out.
Before a busy season
Hi [Name], it's [Clinic]. Our [month] evenings usually fill early, and you'd be due around then. Want me to hold one for you now? Reply STOP to opt out.
Do
- Time it to the interval her provider set, not a fixed calendar blast.
- Offer her usual provider and a specific time.
- Stop after two messages if she doesn't reply.
Don't
- Don't make results claims or mention what "wears off" in a text.
- Don't message anyone who has opted out.
- Don't assume the rules are the same everywhere. Naming prescription treatments in messages is restricted in some places, including Canada.
Or let Bella do it
How Bella handles this for you.
Bella keeps each client's last visit and provider on record, knows who is due for which treatment, and reaches out on the timing your providers set. Every client who rebooks is counted in your dashboard.
Questions owners ask
When should the reminder go out?
On the timing your injector sets for that client. Many clinics start a week or two before the usual return date so the appointment lands on time.
Is a rebooking text marketing?
It can be treated that way, so get consent to text when clients book, name your clinic and include a way to opt out. Rules differ between the US and Canada.
More from the library
Other moments at the front desk.
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