Calls answered within days. We do the building.
You don't set up software. We build Bella from your clinic, you listen and approve, and she goes live. Here's the whole timeline, from the first meeting to the month-by-month work that follows.
- MeetingDay one
- Calls liveWithin days
- Texting onUsually 1 to 2 weeks
- Win-back and GoogleMonth one
Eight steps. You're involved in two of them.
Book the meeting and approve Bella. Everything else is on us.
- Day one
Book a meeting
We learn how your clinic runs: your treatments, providers, busiest hours, the calls you miss and the booking software you use today.
Your part - The first days
We build Bella from your clinic
Your service menu, prices, providers, treatment lengths, hours, cancellation policy and the questions your front desk hears every day. Clinical questions are set to go to your team.
- Before go-live
You listen and approve
Hear Bella answer as your clinic. Check her voice and her answers, ask for changes, and approve. Nothing goes live until you're happy.
Your part - Within days
Bella goes live on calls
Your calls are answered 24/7 and booked into your calendar. Missed calls get a text back as soon as texting is on.
- Usually 1 to 2 weeks
Texting switches on
Once the phone carriers approve your number, two-way texting, missed call text back and review requests start from your own number, plus reminders when Bella runs your book.
- Month one
Your win-back campaign
Bella reaches out to past clients who haven't been in for a while, personally and spaced out, using their last treatment and provider.
- Month one
Google work starts
Weekly work on your Google listing begins, directories are cleaned up, and you get your first monthly ranking map for the searches you chose.
- Every month after
It keeps running
Reviews asked after every visit, clients nudged when they're due, a fresh ranking map each month, and every call and booking in your dashboard.
Typical timing. Carrier approval and Google access can vary by clinic.
A short list, then you go back to your clients.
Most of this already exists at your front desk. Send what you have and we fill in the rest together.
Your service menu
Treatments, prices, lengths, and which provider does what.
Your policies
Cancellations, deposits, consults, new patient intake.
Your client list
So Bella knows who's due and who to win back.
Maria L.Last visit Jun 6
Jenna R.Last visit Aug 30
Priya S.Last visit Mar 12Google access
Access to your Google Business Profile.
Your ear
Time to listen to Bella and approve her.
Sample call0:42Bella works alongside most booking systems.
Keep the software you use today, or let Bella run your book. We confirm your system in the first meeting, before anything is set up.
Your book stays where it is.
- Bella answers and books alongside your current system.
- Your system keeps sending its own reminders, so nobody gets texted twice.
- Nothing moves, and your team keeps its routine.
One system for the whole front desk.
- Bella books, confirms and reminds from one calendar.
- The back office comes with it: checkout, payroll, inventory, staff, ticket history and a waitlist.
- Your full owner dashboard, including the retention pipeline.
How long does setup take?
Bella answers your calls within days of our first meeting. Texting switches on once the phone carriers approve your number, usually one to two weeks. Your win-back campaign runs in month one.
How much of my time does it take?
A meeting to walk us through your clinic, your service menu and policies sent over, and time to listen to Bella and approve her answers. We do the building.
Do I have to change my booking software?
No. Bella works alongside most booking systems. We confirm yours in the first meeting. You can also let Bella run your book, which adds the back office.
Why does texting take longer than calls?
Phone carriers review business numbers before they can send texts at volume, to protect people from spam. It usually takes one to two weeks, and Bella answers calls in the meantime.
When do I see my first ranking map?
Google work starts once we have access to your Google Business Profile, and your first monthly ranking map arrives after that. Rankings move over months, and nobody can promise a position.
What if my menu or prices change?
Tell us and Bella is updated. She always answers from your current menu, providers and policies.
Start with one meeting.
We'll map your clinic, confirm your booking software and walk you through what Bella's first month looks like for you.