Question 1

What is an AI receptionist for med spas?

Accepted Answer

An AI receptionist for med spas is a 24/7 AI assistant that answers every call and text, pre-qualifies new patients, books consultations for injectables, laser and skin treatments, and sends intake forms , so your clinic never loses a high-value consult to voicemail.

Question 2

How much does an AI receptionist for a med spa cost?

Accepted Answer

Pricing is public and in USD. Pro is $599 a month and Med Spa Pro is $749 a month, both with 500 call minutes and 4,000 texts. See https://hellobella.io/pricing for the full ladder.

Question 3

Does Bella AI work with my med spa booking or EMR software?

Accepted Answer

Yes. Bella AI works alongside the booking software med spas already use , including clinic scheduling and EMR-connected booking tools , writing consults and treatments to the right provider's calendar.

Question 4

Does Bella AI work with my salon or spa booking software?

Accepted Answer

Yes. Bella AI is purpose-built for salons, spas and studios, and works alongside popular booking software to automatically schedule appointments 24/7.

Question 5

Can Bella AI handle multiple calls at the same time?

Accepted Answer

Absolutely. Unlike a human receptionist, Bella AI handles unlimited simultaneous calls , so every client gets a live answer, zero hold times, and zero missed bookings.

Question 6

What booking software does Bella AI work with?

Accepted Answer

Bella AI works alongside the booking software you already use , syncing appointments directly into your calendar in real time.

Question 7

What types of beauty businesses use Bella AI?

Accepted Answer

Bella AI is built for all beauty businesses: hair salons, nail studios, spas, barbershops, lash studios, and more. Any beauty business that takes phone bookings can benefit.

Question 8

Does Bella really never miss a call?

Accepted Answer

Absolutely! Bella answers 100% of calls 24/7/365 - no sick days, no breaks, no missed opportunities. Every call is answered within seconds, day or night.

Question 9

Can Bella answer all my clients' questions?

Accepted Answer

Yes! Bella is trained on your specific business - your services, pricing, policies, and preferences. She handles everything from appointment scheduling to detailed service inquiries with confidence and accuracy.

Question 10

How do I get started with Bella AI?

Accepted Answer

Book a free demo and our team will set up Bella AI for your salon in under 24 hours. No tech skills required , we handle everything.

Question 11

Can Bella sync with my calendar?

Accepted Answer

Yes, Bella works alongside Google Calendar, Outlook, and most scheduling tools to keep your appointments perfectly organized.

Question 12

Does Bella work with my POS system?

Accepted Answer

Bella is compatible with major salon POS systems, making your workflow seamless and efficient.

Question 13

Is my client data secure?

Accepted Answer

Absolutely. We use enterprise-grade security with HIPAA-compliant options to keep your client information safe and protected.

Question 14

Can I customize how Bella speaks and responds?

Accepted Answer

Completely! You have full control over Bella's voice, tone, and responses to match your salon's unique personality and brand.

Front-desk insights for beauty businesses

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