Every call, text and DM answered. And booked.
You're with a client. The phone rings out, and that new patient books somewhere else. Bella answers in seconds, any hour, on every channel, and puts the appointment in your calendar.
Call 1-844-792-3552 and interview her like you would a front desk hire. She'll book you a time with our team.
- CallerHi, do you do lip filler? How much is it?
- BellaWe do! Lip filler is priced per syringe, and your injector confirms your plan at a free consult. Want me to book one?
- CallerSure, anything Saturday?
- BellaSaturday at 11:00 AM with Dr. Patel is open. I'll text you a confirmation and your intake form now.
Example call. Names are made up.
Your clients pick how to reach you. Bella answers all of it.
Calls, 24/7
A warm, natural voice. Books, reschedules and answers questions about treatments, hours, parking and policies.
Instant text back
If a call is ever missed, Bella texts the caller right away and books them over text.
Two-way texting
Clients text your number and get an answer and a time, from your own number.
Jenna R.DMs that book
"How much is Botox?" at 11 PM gets an answer and an open slot, not "seen."
sofia.pWebsite chat
The same Bella on your site, for visitors who'd rather type than call.
Chat with Glow AestheticsConfirmations and reminders
Day-before reminders with a quick reply to confirm, when Bella runs your book.
Maria L.If you keep your own booking software, it keeps sending its own reminders.
Missed a call? Bella texts them back in seconds.
Bella answers calls live, so very few are missed. When one is, because a line was busy or a caller hung up early, Bella texts them from your number right away and books them over text.
Texting switches on once the phone carriers approve your number, usually one to two weeks after setup.
Example thread. Names and number are made up.
She knows your menu, your providers and your rules.
Before Bella goes live we build her from your actual service menu, providers, hours, cancellation policy and the questions your front desk hears every day. When something changes, she's updated the same day.
- The right provider and the right length for each treatment, including consults and follow-ups.
- New patient intake texted before the first visit.
- Your policies, said the same way every time.
Bella handles
- Booking, rescheduling, cancellations
- Prices, treatments, hours, parking
- New patient questions and consult booking
- After-hours calls, texts and DMs
Bella hands to your team
- Clinical and medical questions
- Complaints and sensitive situations
- Anything outside your rules
- Always with a callback promise
One day at your front desk, without you.
- 7:12 AM CallCan I move my facial to Thursday? Rescheduled
- 9:40 AM TextDo you do lip filler for first-timers? Consult booked
- 12:15 PM Website chatIs there parking nearby? Answered
- 2:30 PM CallAny HydraFacial openings this week? Booked Wed 6:00 PM
- 6:05 PM Missed callLine busy, so Bella texted back in seconds Booked Fri 11:00 AM
- 9:30 PM Instagram DMDo you have anything Saturday? Booked Sat 10:00 AM
- 11:48 PM TextNeed to move tomorrow, sorry! Rescheduled
Example day. Calls, texts, DMs and chat, all answered, most of them booked.
The busiest front desk hours start after you close.
Clients book when they're free: at night, on weekends, between meetings. In one esthetics studio, Bella answered 277 after-hours texts and made 125 bookings by text alone (Hello Bella client data, 2026).
Questions about Bella on the phone
Will clients know they're talking to AI?
Bella introduces herself by name and says she's an AI receptionist if anyone asks. Most callers simply get what they called for: an answer and a time.
What if two people call at once?
Both get answered. Bella takes as many calls at the same time as come in, so nobody hears a busy signal or hold music.
Can Bella take payments or deposits?
No. Bella doesn't take card details over the phone. If your clinic requires a deposit, she explains your policy and your usual process handles it.
Does she work with my booking software?
Bella works alongside most booking systems. We confirm yours on a call before setup.
How long until she's live?
Bella answers calls within days. Texting turns on once the phone carriers approve your number, usually one to two weeks.
What about clinical questions?
Bella never gives medical advice. Clinical questions go to your provider with a callback promise, and Bella books the consult if the client wants one. HIPAA and PIPEDA compliant. Documentation available on request.
Don't take our word for it. Interview Bella for the job.
Call and interview her the way you'd interview a front desk hire. Ask how she handles an after-hours caller, a price question or a reschedule. Then she'll book you a time with our team.