Your hands are on a client. Bella's on the phone.
An AI receptionist for estheticians who work solo or with a small team. Bella answers every call, text and Instagram DM while you're in the treatment room, books it into your calendar, and brings your regulars back for their next facial.
Call her mid-facial, like your clients do: 1-844-792-3552
- Text · 2:04 PMSignature facial bookedThursday at 11:00 AM
- Call · 2:11 PMReschedule handledMoved to next Tuesday
- Instagram DM · 2:19 PMDermaplaning question answeredShe booked the add-on
- Text · 2:26 PMSeries reminder sentSession 4 of 6 is due
- Review · 2:33 PMReview request sentMia, after her peel
- Text · 2:38 PMAftercare tips sentYour aftercare notes, in your words
You're the esthetician, the front desk and the owner.
The phone always rings when your hands are in a mask. You can't stop mid-extraction to pick up, and you shouldn't have to. Bella covers the desk you don't have, and you catch up between clients if you want to.
- No one needed at the desk. Calls, texts, DMs and website chat all answered.
- Your calendar stays yours. Bella works alongside most booking systems.
- Anything she can't answer comes to you, with a callback promise to the client.
- 9:00 AM You, in treatmentAcne facial
- 10:12 AM BellaAnswered a call, booked a peel for next week
- 10:30 AM You, in treatmentLash lift and tint
- 11:41 AM BellaReplied to two Instagram DMs, booked one
- 1:00 PM You, in treatmentHydrating facial
- 1:36 PM BellaTexted back a missed call, moved a Thursday client
- 6:00 PM After hoursStudio closed
- 10:55 PM Bella"Anything tomorrow?" Booked at 9:00 AM
What Bella did for Prairie Girl Esthetics.
A real Hello Bella client, and the kind of skin studio this page is written for. These are the studio's own numbers since Bella went live.
"Bella has been a game-changer for our business… Our Google reviews have grown so much, and we're capturing opportunities even after hours!"
Hello Bella client data, 2026. Results vary by business.
See the full resultsEvery client back on her four to six week rhythm.
Skin renews on a cycle, and a series only works when the sessions stay close together. Most facial clients do best coming back every four to six weeks. Bella watches each client's window and reaches out the week it opens.
Session 3 was four weeks ago. Bella texts today.
- Rebook windows set per service, by you: facials, peels, dermaplaning, brows.
- Sessions left in a package mentioned in the reminder, so series get finished.
- Regulars offered their usual day and time first.
Know her skin before she's on your table.
First visits run long when half the appointment is paperwork. Bella texts your intake form the moment a new client books, so you walk in already knowing her skin type, what she uses at home and anything that rules a treatment out.
- Your form, your questions, sent by text right after booking.
- Consult calls booked for clients who want to talk before their first treatment.
- Skin concerns come to you. Bella doesn't assess skin or suggest treatments. She passes those questions on with a callback promise.
HIPAA and PIPEDA compliant. Documentation available on request.
The follow-up texts you'd send if you had the time.
The facial is half the result. The other half happens at home. Bella stays in touch between visits with the messages you'd write yourself.
- Evening afterAftercare, in your words
- Day 10A check-in on her products
- Week 4A refill, set aside
- Week 5Her next facial, booked
Tonight, 7:12 PM
Hi Emma, thank you for today! A note from Chloe: gentle cleanser tonight, no exfoliating for 48 hours, and SPF in the morning.
Thank you!! My skin feels amazing
Day 10, 10:30 AM
How's the vitamin C serum going? Chloe says mornings, under SPF, is where it shines. Questions? Reply here and she'll get back to you.
Loving it so far, glowing!
Week 4, 9:15 AM
Running low on your cleanser by now? Reply YES and we'll set one aside for your next visit.
YES please
Week 5, 6:40 PM
Your next facial is due! Friday at 10:00 AM is open, same as last time. Want it?
Friday works!
✓ Booked · Fri 10:00 AM
Example messages. Names and products are made up.
Every message is fully customizable.
Every text includes an easy opt-out. Bella doesn't take payments; products are paid for at your studio as usual.
More than a receptionist for your skin studio.
Get found
Show up when someone searches "facial near me" or "esthetician near me." Bella asks every client for a Google review after the visit and keeps your listing fresh.
Get booked
Calls, texts, Instagram DMs and website chat answered 24/7 and booked into your calendar, even at 11 PM on a Sunday.
Get booked again
A win-back campaign across your past clients in month one, then reminders on each client's own rhythm, with every return counted in your dashboard.
Questions estheticians ask.
Is Bella for estheticians and skin studios?
Yes. Bella is built for estheticians working solo or with a small team, skin studios and facial bars. She answers while you are in the treatment room, books into your calendar, and keeps your regulars on their rebooking rhythm.
I work alone. How do I know what Bella did?
Every call and text is logged in your owner dashboard with a summary and transcript, so you can catch up between clients or at the end of the day. Anything Bella can't answer comes to you as a callback request, so nothing slips.
Can I customize the follow-up and product texts?
Completely. Every message is written with you: your voice, your products, your timing. You can change a message or switch one off whenever you like, and clients can opt out anytime.
Will Bella give skincare advice?
She only shares the aftercare and product notes you've written and approved. Questions about a reaction, a skin condition or whether a treatment suits someone go to you with a callback promise.
Do I have to switch booking apps?
No. Bella works alongside most booking systems. We confirm yours on a call before anything is set up.
How quickly can I start?
Bella answers your phone within days. Texting switches on once the phone carriers approve your number, usually one to two weeks.
What does it cost?
One monthly plan, sized to your studio. Book a meeting and we'll give you your number.
Or ask Bella yourself: 1-844-792-3552
See the whole Bella system on your studio.
Book a meeting. We'll show you how Bella answers, rebooks and follows up for a skin studio like yours, using your own services and products.