Hello Bella, AI assistant for salons, spas and beauty businesses
    For Medical Spas

    The Complete AI AssistantBuilt for Med Spas.

    From the first ring or text, Bella delivers the polished, professional experience your med spa is built on, booking consultations, injectables and laser treatments 24/7, pre-qualifying new patients, and automating intake, reminders and reviews.

    Polished • Professional • Always available

    24/7
    Calls & Texts
    Instant
    Booking
    Auto
    Reviews & Follow-ups
    Female aesthetician performing luxury facial at medical spa
    Incoming call
    Bella is answering…
    Appointment booked
    Added to calendar

    Premium prices deserve a premium AI assistant.

    Bella is more than a phone answer, she's your med spa's full front desk. She handles calls and texts with luxury polish, pre-qualifies new patient inquiries, books consults and treatments into the right provider, sends intake links, and runs reminders and review requests automatically.

    Medical aesthetician performing injectable treatment
    Injectables & fillers
    Aesthetician performing facial
    Laser & skin
    Med spa treatment room
    Premium experience
    • Answers calls and texts 24/7 with luxury-concierge tone
    • Pre-qualifies new patient leads and sends intake forms
    • Books consults, injectables, laser, IPL, peels and memberships
    • Automates reminders, follow-ups and post-treatment reviews
    The med spa problem

    The med spa problem the AI receptionist for med spas solves

    Without Bella

    Your med spa loses bookings every time you're with a client and can't answer the phone.

    Medical spa owners and injectors miss 30%+ of inbound calls during busy hours, and most of those callers book somewhere else within minutes.

    67%
    of med spa calls go unanswered in 3 rings
    $1,200+
    avg. monthly revenue lost to missed calls
    With Bella

    Bella runs your entire front desk, calls, texts, bookings, reviews and automations, 24/7.

    Bella picks up every call and text within seconds, books the right service with the right staff member, sends reminders and review requests, and runs custom automations, so your team stays focused on the clients in front of them.

    • Every call and text answered in seconds
    • Books directly into the booking software you already use
    • Auto-sends SMS reminders, review requests & follow-ups
    • Runs custom workflows, win-backs, waitlists, rebooking
    No-shows and last-minute cancellations
    Bella confirms appointments, sends smart SMS reminders, and re-books cancellations from your waitlist automatically, protecting your revenue.
    After-hours inquiries lost to voicemail
    medical spa owners and injectors get calls and texts at every hour. Bella books appointments at 11pm, 6am, weekends and holidays, and replies to every text instantly.
    Repetitive questions interrupting your day
    Pricing, hours, parking, services, Bella handles the FAQs by phone and SMS so your team can focus on the clients in front of them.
    Med spa industry stats

    The numbers behind every missed med spa call.

    75%
    of new med spa patients call or text before booking a consult
    Source: AmSpa industry survey, 2024
    $2,400
    avg. value of a single missed med spa consult
    Source: Med spa industry benchmarks
    24/7
    polished concierge handling calls, texts & intake, every lead qualified
    Source: Hello Bella platform data
    “Bella qualifies every consultation lead, replies to every text, and sends every follow-up. My staff only talks to serious patients.”
    Dr. Ava K.
    Med Spa Director

    How the AI receptionist for med spas works

    A 4-step flow tuned for med spas, from first ring to confirmed appointment.

    01

    Bella answers every call and text to your med spa

    Within one ring, or one text, Bella responds in a warm, on-brand voice trained specifically for med spas.

    02

    She understands the client's request

    Bella recognizes services from your menu, knows your team's specialties, and asks the right questions to book the right appointment.

    03

    She books straight into your calendar

    Appointments write directly into the booking software you already use, with the correct service, staff and duration.

    04

    Reminders, reviews and automations run themselves

    Bella sends SMS confirmations, smart reminders, review requests and custom automations, turning every visit into more bookings, retention and 5-star reviews.

    Everything Bella books for med spas

    A purpose-built ai receptionist for med spas that knows your services, your team, and your clients.

    • Answers calls and texts 24/7 with luxury-concierge tone
    • Pre-qualifies new patient leads and sends intake forms
    • Books consults, injectables, laser, IPL, peels and memberships
    • Automates reminders, follow-ups and post-treatment reviews
    Real scenarios

    How med spas use Bella

    Three real moments where Bella turns a missed call, text or follow-up into booked revenue for med spas.

    Qualify every new patient

    Bella pre-qualifies new patients by call or text on goals, history and concerns, booking each consult with the right injector.

    Book treatments on-script

    Bella books Botox, fillers, laser and skin appointments with the right provider, duration and prep time, calls or SMS.

    Automate reviews & follow-ups

    After each treatment, Bella sends polished follow-ups and review requests, protecting reputation and retention.

    Why med spas pick Bella

    Bella isn't a generic AI assistant, she's the ai receptionist for med spas trained for your industry.

    Trained for med spas

    Bella isn't a generic chatbot. She's tuned for the language, services and clients of med spas, from terminology to tone.

    An entire front desk in one assistant

    Calls, texts, bookings, reminders, reviews and custom automations, all handled by Bella, all in one place.

    Lower cost than a part-time receptionist

    Bella works 24/7 for a fraction of what a single front-desk shift costs, and never calls in sick.

    On-brand, every single touchpoint

    From the first call to the post-visit review request, Bella sounds calm, professional and unmistakably yours.

    Bella for injectables and filler consults

    Most Botox and filler inquiries start with a phone call or a text, and most med spas miss them while providers are in treatment rooms. Bella answers every one, 24/7. She explains how consults work, quotes your posted starting prices, and books the consultation straight into the right injector's calendar with the correct appointment length. Before the visit she pre-qualifies the patient, treatment area, previous injectables, timelines, budget range and any medical flags you want screened, then sends your intake form and pre-treatment instructions by SMS. If a patient goes quiet, Bella follows up. If they cancel, she offers the next available slot and works your waitlist, so consult chairs stay full and your injectors spend their time treating instead of chasing new patient inquiries.

    Bella for laser and skin treatments

    Laser hair removal, IPL, microneedling and chemical peels generate the highest volume of repeat questions in a med spa: how many sessions do I need, what is the downtime, can I book while tanned, what does a package cost. Bella answers those from your treatment menu in a consistent, on-brand voice, by phone, SMS or web chat, and books the appointment with the right prep and recovery time blocked. She sends pre-treatment instructions automatically, confirms the day before, and reminds patients when their next session in a package is due. After treatment she checks in and requests a review, turning single sessions into completed treatment plans and steady rebooking without extra front-desk work.

    Bella for aesthetics clinics with multiple providers

    When a clinic runs several injectors, laser techs and estheticians, the front desk becomes a scheduling problem: who is credentialed for which treatment, whose calendar has room, and which patient belongs to which provider. Bella books across every provider calendar, respects each provider's services, hours and appointment durations, and keeps returning patients with the provider they know. She can collect a booking deposit to reduce no-shows on high-value consults, route clinical questions to your team instead of guessing, and log every call, text and booking so owners can see exactly where new patients come from. Add a location or a provider and Bella covers it the same day, no extra front-desk hire required.

    AI receptionist for med spas: FAQ

    Everything medical spa owners and injectors ask about ai receptionist for med spas.

    Looking for something else? Explore Bella for every beauty business →

    For Medical Spas

    Ready to put your med spa front desk on autopilot?

    Bella handles calls, texts, intake, booking, reminders and reviews, so your team can focus on the patient in the chair.

    Live in days • Works alongside your booking software