AI receptionist for salons

An AI receptionist for salons that books the way you book.

Hair salons, nail salons, lash studios and day spas all book differently. Bella learns your services, your people and your timing, then answers every call, text and DM and books it. She also helps new clients find you on Google and brings regulars back when they're due.

Book a meeting Interview Bella

Interview her for the job: 1-844-792-3552

01 · Hair salons

Color takes time, and Bella books all of it.

A color appointment isn't one slot. It's a consult, an application, processing time and a finish, often with one stylist the whole way through. Bella books the full block with the right stylist, so nobody gets squeezed into the middle of a balayage.

Color consults first for new color clients, if that's your rule.
Stylist-specific booking: clients who ask for Jordan get Jordan's openings.
Rebooking by service: root touch-ups often every 6 to 8 weeks, cuts on the rhythm you set.

Saturday · JordanExample

Consult15 minApply60 minProcess40 minRinse, tone, style60 min

Booked as one 2 hr 55 min visit

02 · Nail salons

Walk-ins welcome. Fills on time.

Nail clients don't always plan ahead. Someone texts at noon asking if you can fit her in after work. Bella checks who's free today and offers a real time, so walk-ins arrive to a chair, and regulars come back for their fill before it lifts.

any chance of a walk-in around 3?

Mia can take you at 3:15 for a gel manicure. Want it?

yes!

Mia · 3:15Ava · 4:00Lily · booked

Example. Names are made up.

"Can I walk in?" answered with a real time, by call or text.
Fill reminders on your cycle, often every 2 to 3 weeks.
The right tech for the service: gel, acrylic, nail art or pedicure.

03 · Lash studios

Patch tests first. Fills inside the window.

A new client can't go straight into a full set if your studio requires a patch test. And a fill booked a week too late turns back into a full set. Bella knows both rules and books around them.

Patch testNew clients, first
24 to 48 hours, per your policy
Full setBooked for its real length
Often 2 to 3 weeks
FillBella reminds, then books

Patch tests booked ahead of a first full set.
Fill reminders timed to your window.
Lifts, tints and removals booked at the right length.

04 · Day spas

Packages and couples, booked in one go.

A spa day is several services in a row, sometimes for two people at once. Bella books the whole package in the right order, finds two therapists and a couples room at the same time, and sends one confirmation.

Spa day for twoSaturday

1:00 PM
Couples massageRoom 2 · two therapists · 60 min
2:15 PM
Signature facialsSide by side · 50 min
3:15 PM
PedicuresTwo chairs together · 45 min

Booked by Bella · one confirmation sent

Example itinerary.

Packages booked in order, with time between services if you want it.
Couples bookings: two guests, two therapists, side by side.
Groups and bridal parties passed to your team with a callback promise.

9:14 PM

Luxe Lash Studio

Instagram DM

Sunday 9:14 PM

hi! first time getting lashes, can I come in saturday?

Welcome! First-time clients do a quick patch test first. Thursday at 5:30 PM for the patch test, then Saturday at 11:00 AM for your full set?

ok perfect

Both booked. Confirmation coming by text. See you Thursday!

Example conversation. Names are made up.

The whole Bella system

Found, booked, and booked again.

Answering the phone is only one of three jobs. Bella does all of them for your salon.

Get found

Show up for "balayage near me," "nail salon near me" or "lash extensions near me." Every client is asked for a Google review after the visit, from your number.

Get booked

Calls, texts, Instagram DMs and website chat, 24/7. The call you couldn't take mid-color gets a text back and still books.

Get booked again

A win-back campaign across your past clients in month one, then reminders on each service's rhythm: a fill in weeks, a color in a couple of months.

Offer injectables or laser?See Bella for med spas Mostly facials and skin?See Bella for estheticians

Does Bella work for hair salons, nail salons, lash studios and day spas?

Yes. Before she goes live, Bella learns your services, your team and your booking rules, whether that's color processing time, fill windows, patch tests or couples rooms.

Can clients book a specific stylist or tech?

Yes. Bella knows who does which service and how long each one takes. Clients who ask for their usual stylist or tech get that person's openings first.

Can Bella handle walk-ins?

When someone calls or texts asking to walk in, Bella checks who has time today and offers a real slot, so they arrive to a chair instead of a wait.

What about patch tests?

If your salon or lash studio requires a patch test, Bella books it first for new clients, far enough ahead of the main appointment to match your policy.

Do I have to change my booking software?

No. Bella works alongside most booking systems. We confirm yours on a call before anything is set up.

Can Bella take deposits for long appointments?

No. Bella doesn't take payments or deposits by phone. She explains your deposit policy, and your usual process collects it.

How fast can Bella start?

Bella answers your phone within days. Texting switches on once the phone carriers approve your number, usually one to two weeks.

What does it cost?

One monthly plan, sized to your salon. Book a meeting and we'll give you your number.

FAQ

Questions salon owners ask.

The quickest answer is Bella herself. Call and interview her the way you'd interview a front desk hire.

1-844-792-3552

See the whole Bella system on your salon.

Book a meeting. We'll walk through getting found, getting booked and getting booked again, using your own services, team and booking rules.

Book a meeting