Owner portal

The settings that shape your numbers.

There are only a handful of settings, and two of them decide what your dashboard says. Here is what each one does.

Business hours
  • Mon9:00 AMto6:00 PM
  • Tue9:00 AMto6:00 PM
  • Wed9:00 AMto7:00 PM
  • Sat10:00 AMto3:00 PM
  • SunClosed
Average ticket price$130Milestones
  • First Booking
  • Night Owl Champion
  • 30-Day Streak
  • 100 Appointments
  • 1,000 Calls
Example screen. Names and figures are made up.
In short

In Settings you choose your business hours, your average ticket price, which report emails you receive and light or dark mode. Billing shows your plan, your usage and every invoice as a PDF. Achievements tracks nine milestone badges.

Included for every Bella clinic Part of the owner portal, whether or not you keep your booking software.
In detail

How it works, part by part.

Two settings that change the dashboard

Get these right in your first week.

  • Business hours: opening and closing times for each day, with a switch for closed days. Anything outside them is counted as after hours.
  • Average ticket price: revenue captured is the number of bookings Bella made, multiplied by this figure.

Billing in plain view

Nothing about your account is hidden behind a support request.

  • Your current plan and when it renews.
  • How much of the plan you have used this period.
  • Payment history, with each invoice to download as a PDF.
  • A request to change plans, which our team confirms within one business day.

Nine milestone badges

Achievements marks the moments worth noticing.

  • First Booking: your very first booking made by Bella.
  • 100, 500 and 1,000 Appointments booked.
  • 1,000 Calls handled.
  • Night Owl Champion: 50 or more after-hours calls handled.
  • 30-Day Streak: calls every day for 30 days.
  • Two revenue milestones, at $50,000 and $100,000 in estimated bookings.

The rest

You can change your password, switch between light and dark mode, and turn the weekly digest, monthly recap and usage alerts on or off.

How it's used

Your first five minutes in Settings

  1. Set your hours

    Enter opening and closing times, and mark closed days.

  2. Set your average ticket

    Use what a typical visit is worth at your clinic.

  3. Choose your emails

    Weekly digest, monthly recap, usage alerts.

  4. Save

    The dashboard recalculates with your figures.

Plain definitions

Settings, defined

Business hours
Your opening and closing time for each day. Used to decide what counts as after hours.
After hours
Any call or text outside those hours.
Average ticket price
What a typical visit is worth. Used for the revenue estimate.
Revenue captured
Bookings Bella made, multiplied by your average ticket price. It is an estimate, and the dashboard marks it as one.
Usage
How much of your plan you have used in the current period.
Milestone
A badge unlocked at a set point, with the date you earned it.
!
What it doesn't do

Bella's greeting, voice and the answers she gives are set up with our team during onboarding, not on this screen. If something she says needs to change, tell us and we update it.

Questions about settings and billing

How is revenue captured calculated?

It is the number of bookings Bella made in the period, multiplied by the average ticket price you set. It is shown as an estimate.

Why do my business hours matter?

They decide which calls and texts are counted as after hours, and which after-hours calls count as missed-call saves.

Where do I find my invoices?

Under Billing, in Payment history. Each invoice downloads as a PDF.

Can I change my plan from the portal?

You can request a change from Billing, and our team confirms it within one business day.

See it on your own clinic.

Book a meeting and we'll open this screen with your menu and your team as the example.

Interview Bella

Interview Bella for the job.

1-844-792-3552

Interview her like you would a front desk hire. Ask how she'd handle a late-night caller, a price question or a reschedule. She answers 24/7 and will book you a time with our team.

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