When Bella answers your phone, nothing she says is a mystery. Each call lands in your portal with what was asked, how it ended, the recording and the transcript.
Priya S.Today, 7:42 PM · After hoursBookedCallerDo you have anything this week for Botox?
BellaI can get you in with Dr. Patel on Thursday at 2:30. Does that work?
Bella records and transcribes every call she answers for your clinic. In the portal, each call shows its length, its outcome, how the caller sounded and a short written summary, with the recording to play or download and the full transcript underneath.
Recent calls sit on your dashboard, newest first, with a count beside the heading.
One panel holds everything about that conversation.
Bella never gives medical advice. A clinical question is handed to your team, and it shows up in the list as a callback. Calls that need a second look are counted on their own, so they are not buried under the booked ones.
Reading a summary takes ten seconds. Owners use the list to call people back with the context in front of them, to hear how price questions are being answered, and to check what a client was told when there is a disagreement.
They are on the dashboard as soon as you sign in.
See who is waiting to hear from your team.
Open the call. Play the recording if you want the tone.
You already know what she asked and what Bella said.
Bella never gives medical advice and never takes card details by phone. The list holds the calls Bella answered on your clinic's line, not calls made from personal phones.
Yes. Every call has its recording in the portal. Play it there or download it.
Tap the Booked filter above the call list, or tap the Phone bookings number on the dashboard.
No. Each call has a written summary and an outcome, so most owners read the summaries and only play a recording when something needs a closer look.
Yes. The owner portal comes with every Bella build. Bella works alongside most booking systems, and the portal reports everything she handled either way.
HIPAA and PIPEDA compliant. Documentation available on request.
Book a meeting and we'll open this screen with your menu and your team as the example.
