Two numbers, always current
Both sit on the dashboard, under your calls and texts.
- New Google reviews: counted from the day you joined.
- Average rating: across every Google review your clinic has.
Owner portal
Watch your Google reviews grow next to your bookings.
Reviews decide whether a new client calls you or the clinic down the road. The portal keeps your count and your rating beside the bookings they lead to.
Reputation
Sam K.★★★★★Booked by text at 9 PM and got in the same week. Front desk was lovely.
New Google reviews38Since joining Hello Bella
Average rating4.9Across 164 Google reviews
Sam K.★★★★★Booked by text at 9 PM and got in the same week. Front desk was lovely. In short
The Reputation row on the dashboard shows two numbers: how many new Google reviews your clinic has received since joining Hello Bella, and your average rating across all of your Google reviews.
Included for every Bella clinic Part of the owner portal, whether or not you keep your booking software.
In detail
How it works, part by part.
Where the new reviews come from
After a visit, Bella asks the client for a Google review. Every client is asked, in the same words, with a direct link. Nobody is offered anything in return, and nobody is screened out for having had a bad day.
Why a steady flow matters
A clinic that earns a few reviews every week looks alive to the next person searching. A clinic that gets forty in one weekend looks like it ran a campaign. Asking after every visit gives you the first kind without anyone having to remember.
One example
One esthetics studio we work with went from 2 Google reviews to over 100. Your numbers will depend on how many clients you see. The portal shows you the count either way.
How it's used
How the count grows
- You join
Your current review count becomes the starting line.
- A client visits
After the appointment, Bella sends a review request.
- She leaves a review
It appears on your Google listing as usual.
- The portal counts it
New Google reviews goes up, and your rating updates.
Plain definitions
Review numbers, defined
- New Google reviews
- Reviews your clinic received on Google since joining Hello Bella.
- Average rating
- Your star rating across all of your Google reviews.
- Review request
- The message a client gets after a visit, with a direct link to leave a review.
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What it doesn't do
We never offer a reward for a review, never ask only happy clients and never promise a position on Google. The portal shows Google reviews, not reviews from other sites.
Questions about Google reviews
Does Bella ask my clients for reviews?
Yes. After a visit, Bella sends a review request with a direct link. Every client is asked the same way.
Can I offer a discount for a review?
No. Google does not allow rewards for reviews, and neither do we. Requests go to every client with nothing attached.
Does the portal show reviews from other sites?
No. The Reputation row counts Google reviews only.
Do I get this if I keep my booking software?
Yes. The owner portal comes with every Bella build. Bella works alongside most booking systems, and the portal reports everything she handled either way.
See it on your own clinic.
Book a meeting and we'll open this screen with your menu and your team as the example.