Search four ways
One box finds a ticket by whatever you remember about it.
- The client's name.
- The service.
- The provider who did it.
- The invoice number.
- Narrow by date range, or search all time.
Back office
Every sale you have rung, findable in seconds.
A client asks what she paid in March. Your accountant asks how many facials you sold last quarter. Both answers are one search away.
Paid tickets214Before tax$48,920Neurotoxin sold86Average each$268
- Priya S.INV-2041 · Neurotoxin, LED add-on, SPF$326.04Paid
- Dana W.INV-2040 · HydraFacial$199.00Paid
- Elle T.INV-2039 · Laser hair removal$160.00Voided
In short
Ticket history is the record of every sale closed in Checkout. Search it by client, service, provider or invoice number, set any date range, and see how many of each service you sold and at what average price.
Included when Bella runs your book Part of the back office, opened from the portal.
In detail
How it works, part by part.
Totals for the period
Above the list, the window you chose is added up.
- How many tickets were paid, and what they came to before tax.
- What was charged in all, including tax.
- Services sold and the average price of each.
- The same totals grouped by month or by service.
Open any ticket
Each one shows its lines, who did each service, how it was paid and its invoice number. Download the invoice again, or, as the owner, reopen the ticket to correct it.
Voided tickets and old history
Voided tickets are hidden until you choose to show them, and they are never deleted. Sales brought over from your old system appear in the history too, and are left out of payroll because they weren't rung here.
How it's used
Answering a client's question
- Open Ticket history
From the back office hub.
- Type her name
Or the invoice number from her receipt.
- Open the ticket
See each line and how she paid.
- Send the invoice
Download it and pass it on.
Plain definitions
History terms, defined
- Paid ticket
- A sale that was closed as paid.
- Voided ticket
- A cancelled sale. Kept on the record, left out of totals.
- Before tax
- The total of services and products, without sales tax.
- Services sold
- How many times a service appears on paid tickets in the period.
- Average each
- The average price a service was actually sold for.
- Invoice number
- The number a ticket gets when it closes.
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What it doesn't do
Ticket history covers sales rung in Bella's checkout. It is not an accounting ledger, and your accountant still keeps the books.
Questions about ticket history
Can I look up what a client bought before?
Yes. Search her name and every ticket she has appears, with the services, products and amounts.
Can I see my best-selling service?
Yes. Group the period by service to see how many of each you sold and the average price.
Are voided tickets deleted?
No. They stay on the record, marked void, and you can choose to show them.
Can I get a copy of an old invoice?
Yes. Open the ticket and download the invoice again.
Is this included if I keep my booking software?
No. The back office is built on the appointment book, so it comes with the build where Bella runs your book. If you keep your own booking software, you get the owner portal and your current tools stay as they are.
See it on your own clinic.
Book a meeting and we'll open this screen with your menu and your team as the example.