Back office

Med spa commission, worked out from the tickets.

Payday shouldn't start with a spreadsheet and three people's memories. Every ticket already says who did what, so the commission is already counted.

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Pay period: Sep 16 to Sep 30Not locked

Net of back barCharged backShown, not deductedCompare formulas

ProviderService salesBack barCommissionRetailTotal payable

Dr. PatelInjector · 30%$21,400$1,400$6,000$62$6,062

Mia R.Esthetician · 40%$9,720$520$3,680$115$3,795

Leah K.Laser tech · 35%$7,520$320$2,520$30$2,550

Accountant sheetPay sheetsPay stubsLock the period

Example screen. Names and figures are made up.

In short

Payroll in Bella's back office calculates each provider's commission from the tickets rung in Checkout. You set a rate for services and one for retail, decide how product cost is treated, pick your pay period, review the sheet and lock it.

Included when Bella runs your book Part of the back office, opened from the portal.

In detail

How it works, part by part.

Three commission structures, side by side

Commission is calculated on the price before tax and after any discount. The question every owner has to settle is product cost. Take a $200 facial that uses $20 of product, with a provider on 40 percent.

Product cost off first: the split is taken on $180, so she earns $72.
Charged back: she earns 40 percent of $200, then the $20 comes off, so she earns $60 if the full cost is charged back.
Shown, not deducted: she earns $80, and the $20 appears on the sheet for information.
Compare formulas shows what each person would be paid under all three, on your real tickets, before you commit.

Rates for each person

Every provider has her own numbers.

A service commission rate and a separate retail commission rate.
An optional sliding scale, where the rate steps up as her sales grow.
Rates are copied onto each ticket when it closes. Change a rate and it applies from then on, not to work already done.

Pay periods your way

Choose the rhythm once and payroll opens on the current period.

Every week, every two weeks or by calendar month, starting on the day you pick.
Count each ticket by the date of the service or the date it was paid.
A custom date range when you need a one-off look.

Adjustments and checks before you lock

The sheet tells you what still needs attention.

Add a bonus, a minimum pay top-up or another adjustment, with a note.
A correction is tied to its ticket number, so the same fix can't be paid twice.
Open tickets and card payments with no matching ticket are flagged before you lock.

Lock it, and it stays locked

Locking freezes the sheet. A later change to a rate, a price or a product cost can't alter a locked period. If you do need to reopen one, you give a reason and the old sheet is kept on file, not deleted.

What you hand over

Print or save as PDF: a pay sheet for each person with a line to sign, an accountant sheet, the full ticket-by-ticket detail, and pay stubs with year-to-date totals.

How it's used

Running a pay period

Open Payroll
It lands on the current period.
Clear the flags
Close any open tickets the sheet points to.
Add adjustments
A bonus or a top-up, with a note.
Lock the period
The sheet is frozen from here.
Print the sheets
Pay sheets for the team, one sheet for your accountant.

Plain definitions

Commission terms, defined

Service commission: The share of a service's price paid to the provider who did it.
Retail commission: The share of a product's price paid to whoever sold it.
Sliding scale: A rate that rises in steps as a provider's sales grow.
Back bar: The product used up during a treatment, as opposed to product sold.
Net of back bar: Product cost comes off the price before the commission split.
Charged back: Commission is calculated first, then product cost comes off it.
Adjustment: An amount added outside the formula, such as a bonus or a minimum pay top-up.
Locked period: A pay period whose sheet is frozen and can be reproduced exactly later.
Total payable: Service commission plus retail commission plus adjustments, for one person.

What it doesn't do

Hello Bella is not a payroll processor. It works out commission and prints the sheets. Tax withholding, deductions and filing stay with your accountant or payroll provider. Tips are kept out of commission.

Questions about payroll with commission

What is a common med spa commission structure?

Most clinics pay a percentage of service sales, often a different percentage on retail, and some raise the rate as sales grow. Where owners differ is product cost: whether it comes off before the split, after it, or not at all. Bella lets you compare all three on your own tickets.

Can I change a provider's rate partway through the year?

Yes. The new rate applies to tickets closed from then on. Locked periods keep the rate they were locked with.

Does it file payroll taxes?

No. It calculates commission and produces the sheets. Withholding and filing stay with your accountant or payroll provider.

Are tips included in commission?

No. Tips belong to the provider and are kept out of the commission calculation.

Is this included if I keep my booking software?

No. The back office is built on the appointment book, so it comes with the build where Bella runs your book. If you keep your own booking software, you get the owner portal and your current tools stay as they are.

Next to it in the portal

Related features

Back office Checkout Ring out from today's bookings, with split payments. Back office Staff and services Rates, logins, service prices and product cost. Back office Ticket history Every sale, searchable, with totals by service.

See the whole feature list

See it on your own clinic.

Book a meeting and we'll open this screen with your menu and your team as the example.

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