Why don't you list prices?
Because your rate depends on how many calls and texts your business actually gets, and we'd rather quote you a real number in fifteen minutes than a range on a page. Every demo ends with your rate, on the same call. No follow-up, no proposal week.
Is there a contract?
No long-term contract. Plans are month to month. Annual billing is available at a discount if you'd rather.
What happens if I use more minutes than my plan?
Overage is billed per minute at a rate quoted with your plan, and Bella warns you before you get there. If it happens two months running, we move you up a plan.
How does the Bella Guarantee work?
On Pro, if Bella hasn't booked five appointments in your first 30 days, your next month is free. On Elite it's ten. Bookings are counted from her transcripts, so you can see every one.
Can I switch plans?
Any time. Most salons start on After Hours to see her work, then move to Pro once they hear how many daytime calls she's catching.
How long until Bella is live?
Days, not weeks. After the demo we build her from your menu, team and booking software, you listen to her, and she goes live on your number.
Is Bella HIPAA compliant?
Yes, on every plan. Med spas and aesthetics clinics can let Bella handle patient calls, texts, intake links and consult bookings.