My Portal Call Bella
Everything Bella does

She picks up.
She books.
She never sleeps.

Every job Bella does for your salon or med spa, and what each one looks like when it's your phone ringing at 7:43 on a Tuesday night.

Call her now · 647-560-0020 Book a demo

She answers in one ring. Ask her anything a client would.

Answer

The phone rings. Bella picks up.

Not a menu. Not "press 1." A warm voice that knows your services, your prices, your team and your Saturday hours — and books the appointment before the caller hangs up.

1
Ring. That's how long a caller waits.Day, night, weekend, holiday. She never puts anyone on hold.
∞
Calls at once.Ten people call during the Saturday rush. All ten get a live answer.
Menu
Trained on your business, not a script.Your services, price list, hours, parking, cancellation policy, who does what. She answers the question the way your best front desk would.
SMS
Texts too.Clients who text your number get an instant reply from Bella, in your tone, from your business number.
HIPAA
Compliant, so med spas can hand her the phone.Patient calls, texts, intake links and consult bookings, handled under HIPAA. Client data stays private on every plan.
Hand
off
Knows what she doesn't know.Colour correction consult? Complaint? Clinical question at a med spa? She takes the details, promises a callback, and flags your team. She never guesses.
B
Bella · Glow Studio● Live call
0:00
CallerHi, um — are you open Saturday? I need a balayage before a wedding.
BellaWe are! Saturday we're open 9 to 4. Balayage runs about three hours — Jess has 10:30 or 1:00 open. Which works better?
Caller10:30. It's Priya.
BellaPerfect, Priya. You're booked with Jess, Saturday at 10:30, for a balayage. I'm texting you the confirmation now — want me to add a gloss so it's wedding-ready?
CallerYes please. Oh — is there parking?
BellaFree lot behind the building, entrance off Elm. See you Saturday!
Transcript & summary saved to your portal✓ Booked in Vagaro
Then the real work

Answering is the easy part. Filling the chair is the job.

Most "AI receptionists" stop at taking a message. Bella books, confirms, reminds, recovers, re-books and reports — so the call turns into revenue, not a sticky note.

Book

Written into your calendar before the call ends

No "I'll pass it along." Bella books directly into the software you already run, with the right service, the right stylist or provider, and the right duration.

  • Vagaro, Fresha, Boulevard, GlossGenius, Square Appointments, Mangomint
  • Books to the right provider — Jess does balayage, Sam does men's cuts, only the nurse injector takes filler consults
  • Blocks the correct time, including prep and processing
  • Pre-qualifies new clients and texts intake forms (med spas: goals, history, treatment area)
  • Reschedules and cancellations handled the same way

Included in every plan

Keep

Confirms, reminds, recovers, re-books

An empty chair is the most expensive thing in your salon. This is the layer that keeps it full without anyone on your team lifting a phone.

  • Confirmation and reminder texts — no-shows drop by up to 60%
  • No-show recovery: an automatic "we missed you, want Thursday at 2?" text
  • Waitlist auto-fill when someone cancels
  • Speed-to-lead: replies to Instagram, Google and website form fills within 60 seconds
  • Follow-up nurture for leads who didn't book on the first touch
  • Google review requests after every appointment
  • Revival campaigns: calls and texts to clients who haven't been in for 60 to 90 days

Reminders in every plan · Speed-to-lead, nurture, reviews, waitlist from Pro · No-show recovery and revival in Elite

Know

See exactly what she earned you

Every call transcribed and summarised. Every booking tied to the call that made it. On the 1st of the month, a recap lands in your inbox with the number that matters: revenue Bella captured.

  • Transcripts and summaries of every call, searchable in your portal
  • Which calls became bookings, and what they were worth
  • Monthly recap: calls answered, appointments booked, revenue captured, hours saved
  • Minutes used against your plan, with an alert before you go over
  • Daily, weekly and monthly digests plus AI recommendations ("Saturday 11am is your busiest hour — staff it")

Transcripts and monthly recap in every plan · Digests and recommendations in Elite

Integrations

She books into what you already use.

No new software to learn. Bella writes appointments straight into your existing calendar, with the right staff and duration.

Vagaro
Fresha
Boulevard
GlossGenius
Square Appointments
Mangomint
What's in each plan

Which features come with which plan

Three plans. After Hours gets you in the door. Pro is where most salons land. Elite is for multi-location and high volume. What each plan includes.

FeatureAfter HoursProElite
Minutes per month5001,5003,000
CoverageEvenings, weekends, holidays24/724/7
Calls answered, unlimited at onceYesYesYes
Texts answered instantlyYesYesYes
Booking into your softwareYesYesYes
FAQs from your menu and policiesYesYesYes
Confirmations and remindersYesYesYes
HIPAA compliantYesYesYes
Transcripts, summaries, monthly recapYesYesYes
60-second speed-to-lead on form fills—YesYes
Follow-up nurture sequences—YesYes
Google review automation—YesYes
Waitlist management—YesYes
No-show recovery——Yes
Revival campaigns (60–90 day win-backs)—Add-onYes
Daily / weekly / monthly digests, AI recommendations——Yes
The Bella Guarantee—5 bookings in 30 days or next month free10 bookings in 30 days or next month free
The honest comparison

Bella vs. hiring a front desk

A great receptionist is worth every penny. She also can't take three calls at once, work Sunday night, or remember every price without looking.

BellaFront-desk hireVoicemail
Hours covered24 / 7 / 365About 40 hours a weekAlways — nobody picks up
Calls at onceUnlimitedOne—
Time to answerOne ringDepends who's at the desk85% of callers hang up without leaving one
Books the appointmentYes, into your software, during the callYes, when freeNo
Follows up, reminds, asks for reviewsAutomatically, every timeWhen there's timeNo
Sick days, turnover, trainingNoneOngoing—
CostA fraction of one salarySalary, payroll tax, benefitsFree — and the most expensive line in this table
Straight answers

What owners ask before they hire her

Does Bella actually book the appointment, or just take a message?

She books it. Bella writes the appointment straight into your booking software — Vagaro, Fresha, Boulevard, GlossGenius, Square Appointments or Mangomint — with the right service, the right stylist or provider and the right duration. The client gets a confirmation text before the call ends.

What happens when two people call at the same time?

Both get answered. Bella takes unlimited calls at once, so nobody hears a busy signal or sits on hold — even on a Saturday morning.

What if a caller asks something Bella can't handle?

She says so and hands it off. For anything outside her scope — a complicated colour correction consult, a complaint, a clinical question at a med spa — Bella takes the details, tells the caller when to expect a callback, and flags it for your team. She never guesses.

Will clients know they're talking to an AI?

Bella introduces herself by name and tells callers she's your AI receptionist if they ask. Most clients care about one thing: someone picked up, knew the answer, and booked them in under two minutes.

How does Bella know my prices, hours and policies?

We build her from your actual service menu, price list, hours, cancellation policy and team before she goes live. When something changes, you tell us and she updates the same day.

Can Bella text clients, not just call?

Yes. Bella replies to inbound texts, sends confirmations and reminders, follows up with no-shows, requests reviews and runs win-back campaigns — all by SMS from your business number.

How long does setup take?

Days, not weeks. After your demo we configure Bella around your menu, team and booking software, you listen to her, and she goes live — no hardware, no new software for you to learn.

Is Bella HIPAA compliant?

Yes. Hello Bella is HIPAA compliant, so med spas and aesthetics clinics can let Bella book consults, send intake links and handle patient calls and texts. Client and patient data stays private on every plan.

Which features come with which plan?

After Hours covers evenings and weekends with 500 minutes a month. Pro adds 24/7 coverage, 60-second speed-to-lead, follow-up nurture, review automation and waitlist management with 1,500 minutes. Elite adds revival campaigns, no-show recovery, reporting digests and AI recommendations with 3,000 minutes. Your rate comes with your demo.

Don't read about her. Call her.

Dial the number, ask her whatever a client would ask you, and try to catch her out. Ninety seconds, and you'll know.

Bella's demo line647-560-0020
Book a walkthrough instead
The Bella Guarantee 5 booked appointments in 30 days, or your next month is free. On Pro. Ten on Elite. No questions asked.